The Multimillion-Dollar Value of Zoom

What’s the potential impact of unified communications on your business? A commissioned study conducted by Forrester Consulting on behalf of Zoom found that Zoom not only saves time and money but delivers a return on investment that actually increases business value.

Using financial and cost analysis from interviews with decision-makers from four organizations, Forrester Consulting created a “composite organization” to quantify “The Total Economic Impact™ of Zoom’s Unified Communications Platform.” This study found that the composite organization using Zoom for unified communications experiences benefits of $46.23 million over three years, resulting in a 261% return on investment and in a payback period of less than six months.

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